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“As the Informatics Officer representing a Healthcare Venture Capitalist Group, I was responsible for the multi-hospital implementation of an Electronic Health Record (EHR), which is how I met Mark Ramsey.

Mark and I worked side by side for over 18 months where he was my Lead Technical support for this extremely complex project. These facilities represented over 25 years of data that we had to convert to the McKesson Paragon solution and roll out a net new facilities wide EHR.

I am convinced we managed this challenging install successfully and on time due to Marks leadership and skill set. We worked as a TEAM and Mark listened, understood our needs and executed in a timely manner. His knowledge of data bases is unmatched and it was my pleasure to have had the opportunity to work with him.”

Palmetto also has a highly trained and experienced team of professionals dedicated to providing support and consulting services for MEDITECH EHR services and its new WEB Ambulatory program.

MEDITECH’s Web EHR makes it easier to focus on healthcare and be more productive, accommodating your workflow with smart tools that ensure that you spend more quality time with your patients. It manages all of segments of care including your clinical and emergency departments, sharing information across all care settings. And it puts your administrative, IT and financial staffs at ease with an EHR system that is secure, scalable, reliable, and easy to maintain.

Now you can also accelerate care delivery, increase productivity and work smarter with MEDITECH’s Web Ambulatory—a complete web chart app that gives physicians instant access to all patient records, staff scheduling and relevant information across the continuum, in one place wherever they are. With this easy-to-use, intuitive mobile app you interact with your EHR just as you do using any other app on your mobile device. With just a touch, you can see your schedule, get test results, manage prescription requests, and even engage patients and see how they’ve been maintaining their conditions between appointments. You can also manage population wellness, integrate office management,

Palmetto is committed to helping healthcare industry professionals implement, comprehend, navigate, and manage the complex and ever-changing services available from MEDITECH, guaranteeing the highest levels of management and support that best meet your needs and budget requirements. Hospitals and health care providers of all sizes and levels of complexity rely on Palmetto to provide customized information technology solutions to optimize productivity and improve performance, allowing you to manage more information, more accurately and more timely, with fewer resources.

We provide the following MEDITECH EHR & EMDS services:

MEDITECH EHR & Web Ambulatory Support Services

  • Frontline Support
    • Problem Solving / Research
  • Remote Managed Services
  • Specialized Support
    • Updates / Upgrades
    • Release Notes / Rings

Project Management / Implementation

  • EHR & Web Ambulatory Applications: Subject Matter Experts (SME)
  • EHR & Web Ambulatory Updates / Upgrades

Healthcare Analytics

  • Data Extraction & Normalization
  • Metrics Creation
  • Dashboard Development & Support

Report Writing

  • Traditional Reports
  • Visual Reports – Bringing you reports to life visually

Database Management

  • SQL, Client Server, Magic
  • Data Modeling
  • Security


  • Host EHR & Third Party Vendors
  • Interface Engines